1. What are your NS servers?
2. What payment options are available?
We accept PayPal, Visa, Mastercard, Google Checkout;
LiqPay(PrivatBank), Qiwi, Yandex Money, WebMoney;
Robokassa (MoneyMail, RBK Money, Z-paymentMoneyMail, EasyPay, PinPay, TeleMoney; Alfa-Bank, Promsvyazbank, RaiffeisenBank, VTB24 Bank, PrivatBank, Mezhtopenergobank, Bank Petrocommerce credit cards).
3. Where do I find the username and password for phpmyadmin in the hosting panel ISPMANAGER?
In order to have a login and password to phpmyadmin you need to create a database and a user for it.
To do so, go to the Web Hosting Control Panel ISPMANAGER
In this section, click (+, "add" button at the top) and create a database and a user for it.
Attention! Please note that the name of the database and the user's login for the database will get a prefix, for example: user999_yourdatabase.
4. I want to buy a domain name, how fast will it be activate?
Your domain name will be activated instantly. For ru/рф/su domains, it can take up to 12 hours for the domain name to be activated.
5. What is the speed of the link to your web hosting, VPS and Dedicated servers?
By default, the maximum speed of the link is 100 Mbit/sec.
When selecting the location Russia / Moscow the maximum speed of the external link is up to 100 mbit/sec, speed within Russia is up to 1 Gbps.
Internet speed can be limited if you reach an excessively large amount of traffic in a short period of time.
If you need more bandwidth, please contact our support team.
6. What to choose: Web Hosting, VPS or Dedicated?
If you have a small web-site which is low on resources and you don't need more reliability and security, our Shared hosting service would suit.
If your web-site uses a large amount of traffic, you need more reliability or the ability to install specific software best option is to choose a VPS, Managed VPS or Dedicated server.
7. Can I install Minecraft, VPN or Proxy on your servers?
This is possible on our XEN-based virtual servers.
You can use PPTP, Openvpn or other tehnologies, our Xen VPS servers are very close to fully dedicated servers in terms of performance.
8. How soon is my hosting or VPS service activated after payment?
9. What server location should I choose when ordering hosting or VPS service?
The closer is the server to your country, the faster the web-site will load for you. The best idea is probably to choose a server located in a country which is closest to your tagret audience.
Germany - fast access from all countries. A good choice for most web-sites.
Russia - ideal for web-sites with visitors from the CIS.
The U.S.A. - ideal for web-sites targeting audience from the US, Canada or other English-speaking countries.