At Powerhosting.biz we take pride in our quality services and we value our relationship with our customers. If at any time you feel our services do not meet your needs please contact us by following our e-commerce return policy. You may also feel free to contact us regarding any questions or concerns that you have.
We have a 30-day Money Back Guarantee policy for anyone who is not completely satisfied with our shared hosting plans and virtual servers plans within the first 30 days of sign up. To receive a full refund that not include any setup fees, domain registrations and ssl certificates, please contact our sales deparment. It can take up to 30 days after cancellation of your contract to receive your refund.
Our return policy is valid in case
1. Webhosting Services or Virtual Servers Services month uptime was lower then 99%
2. If the customer made the payment and didn’t receive the product he payed for on our site.
Dedicated server products are non-refundable. All dedicated servers must be cancelled with 30 days cancellation notice prior to billing date.
There are no refunds on SSL certificates if they've already been issued, administrative fees, and install fees for custom software.